Terms of service

1. Overview

This website is operated by Tarmya International LLP, a Limited Liability Partnership registered under the laws of India. Throughout the site, the terms “we”, “us” and “our” refer to Tarmya International LLP. By accessing or using our website and services, including purchasing products from us, you agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content.

2. Eligibility to Use

By agreeing to these Terms, you confirm that:

You are at least 18 years of age, or
You are accessing the site under the supervision of a parent or legal guardian.

3. Products & Craftsmanship Disclaimer

All products offered by Tarmya International LLP are handcrafted / artisanal in nature. As a result:

Minor variations in colour, texture, finish, or detailing are natural characteristics of handcrafted products and are not considered defects.
Product images are for representation purposes only; actual products may vary slightly.

Such variations are consistent with industry standards followed by premium handcrafted jewellery brands.

4. Pricing, GST & Payment

All prices are listed in Indian Rupees (INR) unless stated otherwise.
Prices for orders shipped within India are inclusive or exclusive of Goods and Services Tax (GST) as clearly mentioned on the product or checkout page.
Tarmya International LLP is registered under applicable Indian tax and LLP laws and complies with statutory requirements.
For international orders, prices do not include customs duties, import taxes, VAT, or local charges, which may be levied by the destination country.
Payments must be completed through authorised payment gateways available on the website.

5. Order Acceptance & Cancellation

Placement of an order does not constitute final acceptance.
Tarmya International LLP reserves the right to cancel or limit quantities of any order due to stock unavailability, pricing errors, regulatory restrictions, or suspected fraudulent activity.
Orders for customised, personalised, or made-to-order products cannot be cancelled once confirmed.

6. Shipping & Delivery (India & International)

Domestic (India):

Delivery timelines are estimates and may vary due to logistics, weather conditions, festivals, or unforeseen circumstances.
Risk of loss passes to the customer upon successful delivery.

International Orders:

International shipping timelines are estimates and may vary due to customs clearance, local courier partners, or regulatory checks.
Customers are solely responsible for:

Customs duties
Import taxes
VAT or local levies applicable in the destination country

Tarmya International LLP is not responsible for delays, confiscation, or non-delivery due to customs regulations of the destination country.

7. Returns, Exchanges & Credits

All returns, exchanges, or store credits are governed by our Return & Exchange Policy, which forms an integral part of these Terms.

For international orders, returns and exchanges may not be available unless explicitly stated.
Any shipping charges, customs duties, or taxes paid on international orders are non-refundable.

By placing an order, you acknowledge that you have read and accepted this policy.

8. Intellectual Property

All content available on this website — including designs, images, logos, trademarks, product names, text, and graphics — is the exclusive property of Tarmya International LLP.

Any reproduction, resale, copying, modification, or commercial exploitation without prior written permission is strictly prohibited.
Legal action may be initiated in the event of infringement, including under Indian and applicable international laws.

9. User Conduct

You agree not to:

Use the website for unlawful or fraudulent activities
Upload or transmit malicious code or viruses
Infringe upon intellectual property rights
Harass, abuse, defame, or harm any individual or entity
Violation may result in immediate suspension or termination of access.

10. Limitation of Liability

To the fullest extent permitted by law:

Tarmya International LLP shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or products.
Total liability, if any, shall not exceed the amount paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Tarmya International LLP, its partners, employees, affiliates, and representatives from any claims, losses, liabilities, or expenses arising from:

Your breach of these Terms
Violation of applicable laws
Misuse of the website or products

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of [City, State – e.g., New Delhi, India].

13. Changes to Terms

Tarmya International LLP reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use constitutes acceptance of the revised Terms.